Our Security and Compliance
Discover we fare against the security and global compliances
Terms of Service
Read our Terms to understand the rights and obligations we uphold for our clients.
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Privacy Policy
Learn about our privacy measures protecting client and user information.
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Cookie Policy
Discover how we use cookies to enhance the experience on our platform for all users.
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Global Standards Compliance
CredIssuer is fully compliant with OpenID4VCI and OpenID4VP protocols for issuing and presenting verifiable credentials via wallet integration. We adhere to the W3C Verifiable Credentials Data Model, ensuring trusted and interoperable digital credentials.
AWS Security Infrastructure
CredIssuer's infrastructure is securely hosted on AWS within the Europe region. AWS data centers feature round-the-clock security, biometric scanning, video surveillance, and adhere to various global security and compliance standards.
Penetration Testing
CredIssuer conducts regular independent third-party penetration tests and vulnerability scans to identify and mitigate potential security risks. Reports from audits are available upon request.
99.9% Application Uptime
CredIssuer consistently achieves an uptime exceeding 99.9%, with a robust architecture designed to eliminate single points of failure through multiple failover instances.
Disaster Recovery
We employ advanced replication techniques and regular snapshot backups. Our automated backup system for Amazon RDS is a key component of our robust disaster recovery strategy, designed to meet industry standards.
Data Encryption
All data is encrypted in transit using TLS 1.2 or higher and at rest with AES-256 encryption. Access to Credissuer's application servers is strictly via HTTPS.
Security and Privacy Practices
At CredIssuer, we adopt enterprise-grade development practices, infrastructure, and compliance certifications to underscore our security.
Help Center
Frequently asked questions
Quick answers to questions you may have. Can't find what you're looking for? Check out our full documentation.
Yes, you can try us for free for 30 days. If you want, we'll provide you with a free 30-minute onboarding call to get you up and running.
Of course you can! Our pricing scales with your company. Chat to our friendly team to find a solution that works for you as you grow.
We understand that things change. You can cancel your plan at any time and we'll refund you the difference already paid.
At the moment, the only way to add additional information to invoices is to add the information to the workspace's name manually.
Plans are per workspace, not per account. You can upgrade one workspace, and still have any number of free workspaces.